Returns and Refunds
If you are not completely satisfied with the condition of your order upon arrival, please contact us within fourteen (14) days after you receive the order. Please provide detailed information and photograph(s) of any issue(s) you may have experienced with your order.
Once your complaint has been received and processed, if our customer service representatives can confirm the alleged defect based on the information and materials in your complaint form, LexRx will issue a refund based on the original payment method used for the purchase. For items given or received as a gift, LexRx is only able to issue a refund to the payment method used by the purchaser. The refund amount will include the purchase price of the returned product and any associated sales tax. To the extent permitted by applicable law, any shipping and handling charges paid for the original purchase will not be refunded.
LexRx cannot be responsible for orders returned to us due to invalid addresses, or non-adherence to our shipping policies, as set forth below.
LexRx accepts orders through this Site for delivery within the United States ONLY. Unless otherwise stated, orders placed through our Site will ship with USPS.
LexRx will take commercially reasonable efforts to place any order you submit through the Site into shipping within three (3) business days from the date you place the order.
If you need delivery by a specific date, we encourage you to contact us at firstname.lastname@example.org and we will do what we can to accommodate your order.
Delivery is available from Monday through Friday. No delivery is available on Saturday or Sunday or during holidays, and our shipping providers do not pickup orders on Saturday or Sunday or during holidays.
The following shipping rates will apply:
Shipping cost is a flare rate of $10 despite amount of product purchased.
Our available shipping services are summarized below: USPS
It is our responsibility to ship your accepted order to you at the address you provide when making the order, subject to the cancellation rights described below. While we agree to use reasonable efforts to meet the shipping and delivery dates provided online, we shall not be responsible for any delays in shipments.
You may cancel your order for any item sold by LexRx, provided that the order has not yet entered the shipping process. If you cannot access your order history, please contact us and we may able to cancel your order – granted that the order did not ship yet.
If your order contains multiple products, then you may not cancel one or some of the products. The entire order must be cancelled. You can then re-order any items from the cancelled order that you still wish to receive. Also, if you wish to add products to an order that has already been placed, you must cancel the entire order and re-order, or order the new products separately. If the item you want to cancel has entered the shipping process, it cannot be cancelled by you or by our customer service representatives